You're spending thousands to drive traffic. But without a conversation, most of it walks right out.
You're paying to bring them in, but no one's there to close.
Most visitors browse and bounce. They had questions, didn't get answers, and left.
They're spending time reading, comparing. But they leave empty-handed.
Most shopping happens when your team is offline. No one's there to close the sale.
Answers product questions the way your best salesperson would, except it's 3am on a Sunday and they're still at it.
Recommends products based on what customers actually ask about, with match scores that build buying confidence.
Handles price concerns and competitor comparisons in real time.
See what customers ask, what blocks them, and which PDPs need work.
Install the Shopify app and Buffy syncs your entire catalog: products, descriptions, and policies.
Upload your FAQs, brand guidelines, and objection playbooks. Buffy learns your tone and product knowledge in minutes.
The widget goes live on your store. Buffy starts converting traffic into revenue from day one.
Everything you need to know about Buffy. Can't find what you're looking for? Reach out.
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What our customers are saying
Before Buffy, ingredient questions were eating up our whole support queue. Now customers get answers in seconds and our ticket volume is down 65%. Honestly the best tool we added all year.
Installed Buffy on Friday, checked the numbers Monday morning and cart abandonment had already dropped 22%. It handles price hesitation so much better than a static FAQ ever could.
Our AOV went up 31% in the first month. Buffy recommends products based on what people actually ask about, not just generic suggestions. Customers feel like they're getting real advice.
Setup literally took 7 minutes. That same afternoon it was already answering questions about our full 200-product catalog. We got our first AI-assisted sale within 3 hours.
Before Buffy, ingredient questions were eating up our whole support queue. Now customers get answers in seconds and our ticket volume is down 65%. Honestly the best tool we added all year.
Installed Buffy on Friday, checked the numbers Monday morning and cart abandonment had already dropped 22%. It handles price hesitation so much better than a static FAQ ever could.
Our AOV went up 31% in the first month. Buffy recommends products based on what people actually ask about, not just generic suggestions. Customers feel like they're getting real advice.
Setup literally took 7 minutes. That same afternoon it was already answering questions about our full 200-product catalog. We got our first AI-assisted sale within 3 hours.
Our customers genuinely can't tell it's AI. Buffy matches our brand voice so well that people have DM'd us complimenting 'the new support person.' That's when I knew this was different.
We went from 2.8% to 4.6% conversion in three weeks. Buffy engages visitors right when they're comparing options and helps them find the right product. It just works.
Zendesk tickets are down 47% since we added Buffy. Customers used to wait 4 hours for an email reply. Now they get answers in under 30 seconds. Game changer for our small team.
The analytics showed us 38% of visitors were asking about sizing. We added a size guide based on that data and conversions went up 19%. Buffy told us exactly what was broken.
Our customers genuinely can't tell it's AI. Buffy matches our brand voice so well that people have DM'd us complimenting 'the new support person.' That's when I knew this was different.
We went from 2.8% to 4.6% conversion in three weeks. Buffy engages visitors right when they're comparing options and helps them find the right product. It just works.
Zendesk tickets are down 47% since we added Buffy. Customers used to wait 4 hours for an email reply. Now they get answers in under 30 seconds. Game changer for our small team.
The analytics showed us 38% of visitors were asking about sizing. We added a size guide based on that data and conversions went up 19%. Buffy told us exactly what was broken.